We’ve all been there. A bad experience makes everything seem a lot less shiny, and can leave consumers chomping at the bit for redemption or at most acknowledgement that what they experienced wasn’t ok. In today’s episode, Deanna & Nate discuss what they’ve seen work and what they seen simply nose dive with failure in terms of businesses maximizing their customer service!
Things Nate & Deanna recommend thinking about when you’re making choices about how to utilize your social media channels for customer service:
It’s not easy managing customer service, and it’s feels all kinds of better Read More