Yelp is a blessing and curse for businesses. It really is. We get it. You want everyone to love your offerings and leave nothing but praise, but the fact of the matter is not everyone is going to walk away from your Shwarma Shop with warm and fuzzies. And, yet it’s not the end of the world!
Nate and Deanna have worked to help businesses craft solid Yelp Response Protocols that assist them in mitigating issues when they occur, and allow other potential clients to see the value in giving their brand a shot.
With Special Guest
Larry McClements Owner of SCV Fix ItDownload Full Show Transcript
Links Referenced In Show
- SCV FIX IT
- Newhall Refinery
- Top 6 Mistakes Businesses Need to Stop Making When Responding to Reviews
- 4 Mistakes to Avoid When Your Business Gets Bashed Online