Before anything goes live on your social media accounts, you will have a chance to review it. Here is how that process works.
Where you will see your content
We share content drafts through your client portal or via a shared document — whichever works best for you. We will confirm the method during onboarding.
What to look for when reviewing
You do not need to proofread every word (that is our job), but here is what we would love your eyes on:
- Accuracy — Does anything look factually wrong about your business, services, or team?
- Voice — Does it sound like you? Is there anything that feels off-brand?
- Details — Are prices, hours, locations, or offers correct?
- Upcoming changes — Is there anything happening soon we should know about that affects this content?
How to give feedback
Be as specific as you can. “This does not feel right” is a start, but “we do not use the word affordable to describe ourselves” helps us get it right faster. Comments directly on the document work great.
Turnaround time
We typically ask for feedback within 48–72 hours so we can keep your content calendar on schedule. If something comes up and you need more time, just let us know.
What if you miss a review window?
If we do not hear back, we will follow up once before scheduling. We will never publish anything you have not approved.